Privacy Policy — Your information is fully secure at baji36

1 Introduction & Applicability

Baji36 ("we", "us") is a trusted online gaming platform serving players in Bangladesh and beyond. This privacy policy applies to the baji36 website, mobile app, and all associated digital services.

By using our platform, you are considered to have consented to the data collection and usage practices described in this privacy policy. We will update this page if any changes are made, and members will be notified directly of any significant changes.

Baji36 follows international data protection standards. Our data management practices are regularly reviewed by independent security experts to ensure your privacy is always protected.

2 What Information Is Collected

Baji36 collects various types of information from you. This information is used to provide services, verify identity, and maintain security:

3 How We Collect Data

Baji36 collects information through a number of methods. You have the right to know about each one:

• Directly Provided Information: Information you provide during account registration, KYC verification, or when contacting customer support.
• Automatically Collected Information: Information collected through cookies, log files, and similar technologies while using the platform.
• Payment Processors: Transaction data from payment gateways such as bKash, Nagad, or Rocket.
• Identity Verification Service: Information received from third-party verification agencies as part of the KYC process.
• Public Data Sources: Government databases or publicly available information used to assist in identity verification.

Baji36 only collects the minimum information necessary to provide its services. No unnecessary personal data is gathered.

4 Purpose of Data Use

Baji36 uses your information only for the specific purposes listed below and for no other reason:

• Account Management: Login, password reset, and account security verification.
• Identity Verification: Completing the KYC process and verifying age.
• Payment Processing: Processing deposits and withdrawals securely.
• Legal Obligations: Complying with anti-money laundering regulations and government directives.
• Customer Support: Resolving issues, answering queries, and improving service quality.
• Responsible Gaming: Detecting unusual gaming patterns and providing appropriate support.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Service Improvement: Analyzing user experience to further improve the platform.
• Marketing Communications: Sending relevant offers and promotions if you have given your consent.

5 Data Storage & Security

Baji36 uses industry-leading security technology to protect your data. Our security infrastructure is built on the following layers:

• SSL/TLS Encryption: All website and app communications are secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security is available for account login.
• Firewall & DDoS Protection: Protection against external attacks at the server level.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Staff Training: All staff receive regular training on data protection.

Your information is retained for as long as required to meet legal obligations. Typically, certain data is kept for up to 5 years after account closure, as we are required to comply with financial regulatory guidelines.

6 Sharing Data with Third Parties

Baji36 does not sell your information to any third party. However, certain information may be shared in the following circumstances:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete a transaction.
• KYC Verifier: Licensed third-party services used for identity verification.
• Game Software Provider: Limited information required to operate the game.
• Government & Regulatory Authorities: Under legal instructions or a court order.
• Anti-Money Laundering Authorities: Applicable under relevant laws in cases of suspicious transactions.
• Company Successors: In the event of a business merger or acquisition.

All third parties are required to comply with our privacy standards and use any data received solely for its intended purpose. Any breach of these terms will result in termination of the relationship with the party concerned.

7 Cookies & Tracking

Baji36 uses cookies and similar technologies to improve platform performance and personalize your experience. The types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: To understand platform usage patterns — without collecting any personal information.
• Security Cookies: Helps detect and identify fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

8 Your Rights

As a baji36 member, you have certain fundamental rights over your personal information. Contact our support team to exercise these rights:

9 Children's Privacy

Baji36 does not serve anyone under 18 and does not knowingly collect information from minors. If we become aware that an account has been created by a minor, we will immediately close that account and delete all associated data.

If you believe a minor is using baji36, please contact our support team immediately.

10 Policy Updates

Baji36 may update this privacy policy when necessary. Here is what we do when changes are made:

• The "Last Updated" date at the top of this page will be updated accordingly.
• For significant changes, notification is sent via email or platform notification.
• Continued use of the platform after an update constitutes acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend revisiting this page every few months to stay up to date on how your information is managed.

11 Contact

If you have any questions, requests, or concerns about this privacy policy, please get in touch with us:

• Email: [email protected]
• Support Page: Frequently Asked Questions (FAQ)
• Response Time: Responses are typically provided within 24–48 business hours.

For privacy-related requests, please contact us from your registered email so we can verify your identity. This ensures your information is only shared with you.